Legal

Privacy Policy

This policy describes how Ennix Electronics Private Limited ("Ennix", "we", "our") collects, uses, and safeguards your personal information when you interact with our products, services, and applications.

1. What Is Personal Information?

Personal information refers to any data that can identify an individual — such as your name, contact number, email address, device identifiers, and physical address.

2. What We Collect

• Contact details: Name, phone number, email address.
• Device information: Device model, OS version, MAC address.
• Location data: Only if required by app features and with your consent.
• User inputs: Feedback or queries you voluntarily submit.

3. How We Use Your Data

• Providing and managing our products and services.
• Customer service and technical support.
• Sending purchase confirmations and service notices.
• Marketing relevant offers (with your consent).
• Legal compliance and internal audits.

4. Marketing Communication

With your permission, we may send you promotional emails or updates. You may opt out at any time using the unsubscribe link or by contacting us directly.

5. Data Sharing

We do not sell your data. We may share your information with:

• Trusted service providers (e.g., shipping or payment processors).
• Government authorities when legally required.
• Our affiliates within the Ennix corporate group.
• Aggregated or anonymized data for analytics or reporting.

6. Retention Policy

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws.

7. Device Permissions

Our apps may require access to device features (e.g., camera, Wi-Fi) to function properly. These permissions will always be requested transparently within the app.

8. Your Rights

• Access your personal data.
• Correct inaccurate information.
• Withdraw consent for non-essential data use.
• Request deletion of your account (subject to legal limitations).

9. Legal Jurisdiction

This Privacy Policy is governed by the laws of India. Use of our services from outside India is at your own risk and discretion.

10. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via email or on our website. Continued use of our services implies acceptance of the updated terms.